Our pricing structure
Initial Assessment The process begins with an initial assessment of the property's condition. This evaluation helps identify maintenance needs, potential issues, safety concerns. Next, a customized maintenance plan is proposed. This plan outlines the specific tasks, schedules, and services required to maintain the property effectively. This plan will contain predetermined monthly hours which will cover your monthly maintenance work. All scheduled maintenance, repair tickets and inspections will be deducted from the monthly hours, in 30 minute increments, documented and verified by using geographical location. Any hours spent on site after regular business hours, will be deducted at 1.5 times rate. Emergency calls that require us to be at the location in an hour or less, are also billed at 1.5 times for the first 2 hours, within normal business hours. In a rare case of an after hours emergency, the billing rate is 2 times for the first 2 hours and regular after hours rate thereafter. If the hours contracted is not enough to cover your monthly needs, all additional hours get billed as straight man hours. Contracted hours are discounted as opposed to straight hours.
Once your property is set up, you will have an option to request a technician via our website, phone app, email, call or SMS. From there, your request is logged and the call is scheduled. Depending on the priority of the request, aka ticket, our coordinator will schedule the job, and notify the requester of the specifics. Upon arrival, our technician will check in using his or her geolocation, photograph the issue and proceed with repair. Any costs associated with materials will be documented and a detailed invoice will be billed. Once the job is completed, photographs will be made and saved. A report will be generated and emailed to you, the client, at the end of each month or based on your preferences.
To learn more about services we offer, pricing and to schedule a consultation, contact us today!